An array of problems have appeared for some users updating various i Phone, i Pad, or i Pod touch models to i OS 9.3, so much so that Apple has actually pulled the i OS 9.3 update for most older model hardware.
This means that many devices will simply have to wait for a newer fixed version if they haven’t updated to i OS 9.3 yet, but obviously that’s not too helpful if you already updated a device to i OS 9.3 and it is now rendered inoperable with an activation error, verification problems, i Cloud issues, Mail and Safari link failures where a link is clicked but does not open, or some of the other annoyances that have popped up with the software update.
Update: Apple has released i OS 9.3.1 update available to download now to address the link crashing bug, and it also contains the activation error fixes.
You can download i OS 9.3 build 12E237 here or get it through itunes.
Note that a fixed version of i OS 9.3 is arriving soon from Apple, which will remedy many (if not all) of the problems encountered with the software update for i Phone, i Pad, and i Pod touch users.
In the meantime, let’s state the obvious: if you haven’t updated to i OS 9.3 yet and you have any hardware older than an i Phone 6 or i Pad Air 2, do not attempt to update to i OS 9.3 until a fixed version has been released from Apple.
If you have already updated and are experiencing issues, try the troubleshooting steps below to resolve problems with an i OS device running i OS 9.3.
You can fix unable to verify update errors with these instructions, but do keep in mind if you’re experiencing the message on a device that has since had i OS 9.3 revoked, the solution is to wait for a new update from Apple, or to downgrade the device to i OS 9.2.1 (which we cover further down on this page).
If you see the i OS 9.3 software update available in Settings, but you get an “Update Unavailable” error message when attempting to download and install the update, this is because the update has been removed by Apple and is awaiting the fixed version.
The best thing to do in this situation is simply wait it out, as the new trouble-free release will be available in the coming days.
Simply check for a software update again periodically, and install when it is available.
If your device is completely stuck and unusable, a downgrade from i OS 9.3 to i OS 9.2.1 works, but you may lose data if you did not create a backup before installing the update.